About Us

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About Us
Providing our customers with excellent customer service is our main priority. Monday through Friday from 8:00 am to 5:00 pm, callers will reach a knowledgeable, professional and courteous individual at our fully computerized dispatch center who will help them with their claim. We understand that our clients are busy and realize they want answers to their questions when calling. Our clients will get the answers they need when they need them. Complete satisfaction is our guarantee.

Our appraisal staff consists of knowledgeable, licensed,
ASE certified, and I-CAR trained appraisers with a combined total of over 75 years of experience.

Our main office staff coordinates the handling of claims from assignment to close. Our trained personnel make initial contact with owners and repair shops, dispatch the assignments to the appraisers, and report all updates and important information directly to our clients. Our dispatchers also track the claims from the date of inspection to close and make sure all paperwork is received in a timely manner. When a client calls, they receive real time status reports on claims. A well-trained, professional and courteous dispatcher will make contact with all involved parties and assist them in setting appointments and answering any questions they may have.





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